This online workshop is designed to help you develop one of the core components of emotion intelligence - empathy - and how, by building on this, through becoming more empathetic, you can also become more assertive. The terms ‘empathy’ and ‘assertive’ are often misunderstood, and within this session you will gain clarity and further insight into what they really mean, why this matters, and how to be more empathetic and assertive in your work and all parts of your life.

This interactive and fun workshop, facilitated by specialist Conscious Leadership Coach Chris Cooper, will help stimulate new insights and give you practical tools to develop the skills of empathy and assertiveness, and how to combine them.

This is a three-hour online workshop, delivered over Zoom

Cost: £40 for JLC member organisations, £45 for non JLC member organisations

• Aims

  • To help you understand the true meaning and value of empathy

  • To provide practical skills for to show up in a more empathetic way

  • To properly understand what assertiveness means and how to become more assertive

  • To raise awareness of blind-spots in communicating with empathy and assertiveness

  • To help you enhance your communication skills in all aspects of your life

• Outcomes

  By the end of this session, participants will be able to:

  • Understand how to be more empathetic by enhanced active listening skills

  • Recognise when empathy is more valuable than trying to solve a problem

  • Discern between assertiveness and aggressiveness – with greater knowledge of how to be more assertive

  • More easily build rapport and trust through speech and body language.

  • Understand how to combine empathy and assertiveness to help you become a more effective communicator

• Facilitator

  Chris Cooper